Karion lets service companies attach SOP/work-instruction steps to appointments. Technicians check off steps as they work, and customers see live progress with a more realistic completion time.
Built for field service, home services, and any team that runs jobs with repeatable steps.
✅ Live checklist of work steps
✅ Better ETA based on real progress
✅ “Where are we at?” calls drop
☑ Tap to complete steps
📸 Optional photo/notes per step
⏱ Automatic time capture (later)
Create appointments, assign techs, and keep customers updated automatically.
Build step-by-step work instructions once, reuse across jobs, and standardize quality.
Customers see live progress as steps are completed—more trust, fewer check-ins.
Start with simple % complete, then improve with historical step timing as you gather data.
See exactly what was completed, when, and by whom—great for training and disputes.
Create templates like “AC Tune-up” or “Appliance Install” with clear step-by-step tasks.
Select the SOP template when scheduling and assign a technician.
Tech checks off steps → customer sees progress and a more realistic ETA instantly.
Want early access or a walkthrough? Email: demo@karion.app
(Tip: once you’re ready, we can swap this for a form that writes leads to a database automatically.)